Kindness | Compassion | Service | Excellence

National Health Care Associates is a premier provider of short-term rehabilitation, skilled nursing and post-hospital care. Our care team of more than 7,000 employees in seven states cares for patients throughout the Northeast. National Health Care Associates has built a comprehensive network of services for each of our 40 centers that is carefully designed to care for the individual needs of each person entrusted to our care.

What sets National Health Care Associates apart is our unwavering commitment to achieving the highest level of customer service to our patients. The staff at each of our centers understand the importance of the service we provide to those entrusted to our care.

Our centers maintain a 5 Star quality rating on Nursing Home Compare. The Centers for Medicare & Medicaid Services (CMS) provides ratings information on the Nursing Home Compare website to help individuals, family members, caregivers, and the public find and compare the quality of nursing homes more easily. We are very excited about this rating and proud of all of our teams at our different centers for making it possible.

National is pleased to have centers recognized by U.S. News & World Report as some of the “Best Nursing Homes” in the United States.  The Best Nursing Homes ratings highlight the top nursing homes out of nearly 16,000 facilities nationwide. Our centers have achieved this honor through assessments in health inspections, level of nurse staffing and quality of care. Rankings are also based upon a rating from the Centers for Medicaid and Medicare Services (CMS).

All of our centers pride themselves on customer service and maintain a common commitment to the highest level of quality care, a focus on customer service providing a nurturing environment for both patients and families. We are pleased to have multiple centers receive a “Customer Experience Award” for 2017 from Pinnacle Quality Insights demonstrating our centers’ commitment to the “Four Pillars” of our mission statement: Kindness, Compassion, Service and Excellence.

We are very proud of many of our centers to be operating free of any deficiencies for our most recent state survey in 2017!

“It is our mission to provide our residents and their families with superior care delivered by staff dedicated to the principles of  kindnesscompassion, service, and excellence in an environment where individuality, dignity, and value of those who are served, as well as those who serve, is nurtured and appreciated. We believe that life, at all stages and with all of its challenges, is a precious gift to be shared and celebrated. It is our privilege to participate in the lives of our residents, their friends and families by offering them not only physical but emotional care, comfort, and support.”

At National Health Care Associates … We Touch People’s Lives.

What our patients and their families are saying

I would like to note that the staff of Kennebunk Center impressed me from the moment I walked in the door. The professional climate & culture of this facility is very evident in the conscientiousness of the employees, the standards the supervisors demand, and the effective & compassionate leadership the supervisors demonstrate.

— D.I., Augusta, Maine

The team at the Reservoir Center for Health & Rehabilitation saved my life! I was admitted to The Reservoir to recover from a bout of pneumonia and my CHF. The Rehab team got me out of bed and developed a therapy plan for me. I was on fluid restriction and water pills. I loved the staff here, friendly happy nurses aids and rehab team. They always make time to listen. I would highly recommend The Reservoir to anyone in need of their services.

— Ruth Mckee

I had such a great stay and the rehab went so well after my first knee surgery, that when I needed my other knee worked on, I decided to come back to The Pines at Bristol. Everyone here is extremely friendly in all departments. The therapy and nursing was so great that I was in and out within a week. I would recommend The Pines at Bristol to anyone needing a rehab stay.

— Harry Najarian

I would give you 5 Stars!!! My 95+ year young Mom has considered Sands Point Center her home for many years now. She has made many friends there of both residents and staff. The highly competent staff treats my Mom with dignity, and is welcoming and appreciative of family input. We could not have made a better choice for her ongoing care.

— Vincent Basirico

We just passed Dad's (Roger) 2 year anniversary at Westgate Center in Bangor, Maine and I wanted to take the time to let you know I appreciate what you all do. From the medical care, personal care, activities, the extra walks or trips outside when he's busy to the kitchen and housekeeping staff. Everyone engages Dad and I appreciate it. He loves attention! We are blessed to have Dad in Bangor and in a warm and loving environment.

— Lise Auxier

Everyone at The Pines at Bristol Center has touched my heart in a special way. This was more like a vacation than rehab. A smile was not part of their uniform. They did not put it on for work and take off at quitting time. It was always a sincere, heartfelt smile, 24/7. I am going home this Friday, April 13, 2018. I am glad to be going home but I will miss everyone here because they ALL touched my heart in a very special way. My CNA Monique is a standout only because I had an incident at home while I was at The Pines and she hugged me as I cried on her shoulder for a brief moment. They ALL cared about me more than I can say. You have the BEST staff here and I hope you appreciate them as much as I do. Thank you, and them, for this experience. This is the best I could have ever hoped for! KUDOS to all! Thank you.

— Paul Doucette