National Health Care Associates is a premier provider of short-term rehabilitation, skilled nursing and post-hospital care. Our care team of more than 7,000 employees in seven states cares for patients throughout the Northeast. National Health Care Associates has built a comprehensive network of services for each of our 40 centers that is carefully designed to care for the individual needs of each person entrusted to our care.
What sets National Health Care Associates apart is our unwavering commitment to achieving the highest level of customer service to our patients. The staff at each of our centers understand the importance of the service we provide to those entrusted to our care.
Our centers maintain a 5 Star quality rating on Nursing Home Compare. The Centers for Medicare & Medicaid Services (CMS) provides ratings information on the Nursing Home Compare website to help individuals, family members, caregivers, and the public find and compare the quality of nursing homes more easily. We are very excited about this rating and proud of all of our teams at our different centers for making it possible.
National is pleased to have centers recognized by U.S. News & World Report as some of the “Best Nursing Homes” in the United States. The Best Nursing Homes ratings highlight the top nursing homes out of nearly 16,000 facilities nationwide. Our centers have achieved this honor through assessments in health inspections, level of nurse staffing and quality of care. Rankings are also based upon a rating from the Centers for Medicaid and Medicare Services (CMS).
All of our centers pride themselves on customer service and maintain a common commitment to the highest level of quality care, a focus on customer service providing a nurturing environment for both patients and families. We are pleased to have multiple centers receive a “Customer Experience Award” for 2017 from Pinnacle Quality Insights demonstrating our centers’ commitment to the “Four Pillars” of our mission statement: Kindness, Compassion, Service and Excellence.
We are very proud of many of our centers to be operating free of any deficiencies for our most recent state survey in 2017!
“It is our mission to provide our residents and their families with superior care delivered by staff dedicated to the principles of kindness, compassion, service, and excellence in an environment where individuality, dignity, and value of those who are served, as well as those who serve, is nurtured and appreciated. We believe that life, at all stages and with all of its challenges, is a precious gift to be shared and celebrated. It is our privilege to participate in the lives of our residents, their friends and families by offering them not only physical but emotional care, comfort, and support.”
At National Health Care Associates … We Touch People’s Lives.