Our centers maintain a 5 Star quality rating on Nursing Home Compare. The Centers for Medicare & Medicaid Services (CMS) provides ratings information on the Nursing Home Compare website to help individuals, family members, caregivers, and the public find and compare the quality of nursing homes more easily. We are very excited about this rating and proud of all of our teams at our different centers for making it possible.
National is pleased to have many of our centers recognized by U.S. News & World Report as some of the “Best Nursing Homes” in the United States. The Best Nursing Homes ratings highlight the top nursing homes out of nearly 16,000 facilities nationwide. Our centers have achieved this honor through assessments in health inspections, level of nurse staffing and quality of care. Rankings are also based upon a rating from the Centers for Medicaid and Medicare Services (CMS).
All of our centers pride themselves on customer service and maintain a common commitment to the highest level of quality care, a focus on customer service providing a nurturing environment for both patients and families. We are pleased to have many of our centers receive a “Customer Experience Award” for 2017 from Pinnacle Quality Insights demonstrating our centers’ commitment to the “Four Pillars” of our mission statement: Kindness, Compassion, Service and Excellence.
We are very proud of many of our centers to be operating free of any deficiencies for our most recent state survey in 2017!