en español
text size: A A A

Privacy Policy

National Health Care Associates and affiliated providers, who follow these Privacy Practices as an Organized Health Care Arrangement (OHCA), respect the privacy and confidentiality of your health information. This Notice of Privacy Practices ("Notice") describes how we may use and disclose your personal health information and how you can get access to this information. This Notice applies to uses and disclosures we may make of your personal health information whether created or received by us.
We are required by law to:
» Maintain the privacy of your protected health information and to provide you with this notice of our legal duties and privacy practices.
» Abide by the terms of our Notice that is currently in effect.
This Notice applies to this Facility and other direct treatment providers who provide medical services on site, who are considered only for the purposes of this Notice an Organized Health Care Arrangement (OHCA) including all members of the Medical Staff, Contracted Physicians, Rehabilitation Service providers and any other direct treatment providers such as Nurse Practitioners and Physician Assistants while they provide services to you at this Facility. The Facility and members of the OHCA may share health information with each other as necessary to coordinate your care and treatment and for other purposes described in this Notice including payment and health care operations of the members of the OHCA. The members of the OHCA are not to be considered to be acting jointly for any purpose other than the sharing of health information for the purposes of each member’s own health care operations.
We may use and disclose your personal health information for purposes of treatment, payment for treatment and health care operations as described below.
For Treatment:
We may use and disclose your health information to provide you with treatment and services and to coordinate your continuing care and treatment with other health care providers. Your health information may be used by doctors, therapists, nurses and other staff members, as well as by laboratory and x-ray technicians, or other individuals involved in your care, both within and outside the Facility. For example, we may disclose certain health information about you to a pharmacist who needs that information to fill a prescription ordered by your doctor.
For Payment:
We may use and disclose your personal health information so that we can bill and receive payment for the treatment and services you receive. For billing and payment purposes, we may disclose your personal health information to an insurance company, Medicare, Medicaid or another third party payor. For example, we may contact Medicare or your health plan to confirm your coverage or to request approval for a proposed treatment or service.
For Health Care Operations:
We may use and disclose your health information as necessary for our internal operations or for the operations of the OHCA, such as for administration and management activities, evaluating our employees, reviewing the practices of the OHCA and other providers, and to monitor the quality of care being provided. For example, we may use your health information to evaluate and improve the quality of care, for education and training purposes, and for planning for services. We may also disclose health information to other health care providers or entities that have or have had in the past a relationship with you for use for certain limited healthcare operations in compliance with the privacy laws.
1. As Required By Law:
We may disclose your health information when required by law to do so.
2. Facility Directory:
Unless you object, we may use and disclose certain limited information about you in our Directory while you are a resident. This information may include your name, location in the Facility, your general condition and religious affiliation. Our Directory does not include specific medical information about you. We may release Directory information, except for your religious affiliation, to people who ask for you by name. We may provide the Directory information, including your religious affiliation, to a member of the clergy even if the clergy does not ask for you by name.
3. Persons Involved in Your Care or Payment for Your Care:
Unless you object, we may disclose health information about you to a family member, close friend or other persons you identify, including clergy, who are involved in your care. These disclosures are limited to information relevant to the person’s involvement in your care or in arranging payment for your care.
4. Public Health Activities:
As required by law, we may disclose your personal health information to public health or legal authorities charged with preventing or controlling disease, injury or disability. These activities may also include disclosures to the Food and Drug Administration [FDA] about the quality, safety or effectiveness of an FDA regulated product.
5. Reporting Victims of Abuse, Neglect or Domestic Violence:
If we believe that you have been a victim of abuse, neglect or domestic violence, your personal health information may be used or disclosed to notify a government authority.
6. Health Oversight Activities:
We may disclose your personal health information to a health oversight agency for activities authorized by law. A health oversight agency is a state or federal agency that oversees the health care system such as regulatory programs and government payments.
7. Judicial and Administrative Proceedings:
We may disclose your health information in response to a court or administrative order or in response to a subpoena, discovery request, or other lawful process.
8. Law Enforcement:
We may disclose your health information for certain law enforcement purposes, including, for example, to file reports required by law or to report emergencies or suspicious deaths; to comply with a court order, or other legal process; to identify or locate a suspect or missing person; to answer certain requests for information concerning crimes; or to report criminal activity.
9. Coroners, Medical Examiners, Funeral Directors, Organ Procurement Organizations:
We may release your health information to a coroner, medical examiner, or funeral director and, if you are an organ donor, to an organization involved in the donation of organs and tissue.
10. To Avert a Serious Threat to Health or Safety:
When necessary to prevent a serious threat to your health or safety, or the health or safety of the public or another person, we may use or disclose your health information to someone able to help lessen or prevent the threatened harm.
11. Military and Veterans:
If you are a member of the armed forces, we may use and disclose your health information as required by military command authorities. We may also use and disclose health information about foreign military personnel as required by the appropriate foreign military authority.
12. National Security and Intelligence Activities; Protective Services for the President and Others:
We may disclose health information to authorized federal officials conducting national security and intelligence activities or as needed to provide protection to the President of the United States, certain other persons or foreign heads of states or to conduct certain special investigations.
13. Inmates/Law Enforcement Custody:
If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may disclose your health information to the institution or official for certain purposes including your own health and safety as well as that of others.
14. Workers' Compensation:
We may use or disclose your health information to comply with laws relating to workers' compensation or similar programs.
15. Disaster Relief:
Unless you object, we may disclose health information about you to an organization assisting in a disaster relief effort.
16. Treatment Alternatives and Health-Related Benefits and Services:
We may use or disclose your health information to inform you about alternative treatments, providers, therapies or settings and health-related benefits and services that may be of interest to you.
17. Business Associates:
Some of our services are provided by outside people and entities. We may disclose your health information to business associates so they can perform the work we’ve asked them to do. Our business associates are required by contract to appropriately safeguard your information.
1. We will obtain your written permission (an “Authorization”) prior to making any use or disclosure other than those described in this Notice.
2. The Authorization must specify the use or disclosure, other than those above, that you may request or that we plan to make of your health information. The Authorization will describe the health information to be used or disclosed and the purpose of the use or disclosure. The Authorization will also specify the name of the person or entity to whom the health information is being disclosed, and it will be limited to an expiration date or event.
3. You may revoke an Authorization previously given by you but in writing. If you revoke your Authorization, we will no longer use or disclose your health information for the purposes specified in that Authorization except where we have already taken actions in reliance on your Authorization.
You or your legal representative has the following rights regarding your health information:
1. Right to Request Restrictions:
You have the right to request in writing that we restrict the way we use or disclose your personal health information for treatment, payment or health care operations. However, we are not required to agree to restrictions regarding the use of your health information. We are required to agree to restrictions regarding disclosures unless you are being transferred to another facility, the information is needed for emergency treatment or the disclosure is required by law.
2. Right to Request Confidential Communications:
You have the right to request in writing that we communicate with you concerning your health matters in a more confidential manner or at a certain location. For example, you can request that we forward or send mail to you at a specific address. We will accommodate your reasonable requests.
3. Right of Access to Personal Health Information:
You have the right to inspect and, upon written request, obtain a copy of your personal health information that may be used to make decisions about your care. We may charge a reasonable fee not to exceed applicable state law for copying.
4. Right to Request Amendment:
You have the right to request that we amend any health information maintained by us for as long as the information is kept by the Facility. Your request must be made in writing on a form provided by the Facility and must state the reason for the requested amendment.
(a) We may deny your request if the information was not created by us; is not part of the health information maintained by us; or is already accurate and complete, as determined by us.
(b) If we deny your request, we will give you a written denial notice, including the reasons for the denial. You have the right to submit a written statement disagreeing with the denial, which will be included in your medical record.
5. Right to an Accounting of Disclosures:
You have the right to request an “accounting” of certain disclosures of your personal health information. Exceptions include disclosures for treatment, payment, health care operations, and disclosures made to you, your Authorized Representative, or individuals involved with your care or payment.
All requests for an accounting must be in writing and you must state the time period beginning for which you would like the accounting. The accounting will include the disclosure date; the name of the person or entity that received the information and address, if known; a brief description of the information disclosed; and a brief statement of the purpose of the disclosure. The first accounting provided within a 12-month period will be free; for further requests, we may charge you our costs for completing the accounting.
6. Notification of Breach of Your Health Information:
If your protected health information is used or disclosed in violation of the HIPAA rules and there is a significant risk of harm to you, we will notify you in writing.
For disclosures concerning certain health information such as HIV-related information or records regarding psychiatric care that have been sent to us by another provider, special restrictions may apply. Other than for purposes of treatment or payment for treatment, we will disclose HIV and psychiatric records only with an authorization or as otherwise required by law.
We reserve the right to change our Notice of Privacy Practices and to make the new provisions effective for all personal health information we maintain, including health information we already have and health information we create or receive in the future. Should we make material changes, we will make the revised Notice available to you upon request. The effective date of this Notice is 3/1/2010.
If you believe that your privacy rights have been violated, you may file a complaint directly or in writing by contacting the Administrator or Social Services, or with the Office of Civil Rights in the U.S. Department of Health and Human Services at 200 Independence Avenue, S.W., Room 509 F, HHH Building, Washington D.C. 20201.
To file a complaint in person, please contact: Patricia Thomas at (888) 345-0079. We will not retaliate against you in any way for filing a complaint.
If you have any questions about this Notice or if you would like to exercise any of the rights in this Notice or would like further information regarding your privacy rights, please contact Social Services.

Share now to support the National Center on Elder Abuse and take a stand against mistreatment!