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Our Passport to Better Health


A Message from Marvin Ostreicher, President


A Letter to Our Families about the COVID-19 Vaccine

Ann Spenard, CCO, National Health Care Associates

Ann Spenard, DNP, RN-BC, Chief Clinical Officer

We are pleased to announce that the Centers for Disease Control (CDC) Advisory Committee on Immunization Practices (ACIP) voted to include long-term care residents as a highest-priority group for the first distribution of a COVID-19 vaccine. This group includes skilled nursing residents, assisted living residents, and residents in other care settings.

Our residents and health care workers are included in Tier 1A phased distribution, which begins mid-December 2020 and ends mid-January 2021. Click here to read more.


FAQ with Ann Spenard, CCO, about the COVID-19 Vaccine

Click here to download the FAQ sheet.

A: The side effects of the COVID-19 vaccine are mild to moderate. They include pain and potential redness at the injection site. A lesser number of people experienced headaches, muscle aches, and joint pain for a few days. Few people had fever and chills that also passed in a few days.

A: No. The COVID-19 vaccines are messenger RNA (mRNA) vaccines. The mRNA vaccine has instructions for making one particular coronavirus protein. That protein kicks off an immune response as if there was a real coronavirus infection. However, because there is only one protein, there’s no way the vaccine could infect someone or make them sick with COVID-19.

If an immunized person is exposed to COVID-19, their body’s immune response will be able to fight it off more easily, and they are more likely to avoid serious illness.

A: Vaccines are very safe. While some believe vaccines can cause issues, there have been many studies and millions of dollars spent proving that vaccines are safe.

A: Yes, you still need the vaccine as long as it has been two weeks since you had COVID-19.

A: The COVID-19 virus is a novel virus that humans have never been exposed to, so we have no natural immunity.

A: No, there are no toxic ingredients in vaccines. The FDA ensures that the vaccine is pure and sterile, and they monitor this on an ongoing basis requiring test batches.

A: Vaccines are given to millions of healthy people, including children every year.


COVID-19 Vaccine Toolkit and Resources

NHCA Operation to Defeat COVID-19 Vaccination Campaign

The COVID-19 vaccine provides an essential layer of protection from the virus. However, employees throughout National Health Care Associates remain vigilant and continue to reinforce strict safety measures and infection control protocols. Click here to learn more about the steps we are taking to defeat COVID-19 and to access a list of authoritative resources.


WE CARE Family Communication

As part of our ongoing efforts to provide residents and their families with peace of mind, particularly during the COVID-19 pandemic, we have developed the WE CARE Family Communication Plan. This plan outlines our efforts and commitment to providing valuable information and updates to families and loved ones.

Click here to view the WE CARE Family Communication Plan.

WE CARE Family Communication Tool

On May 5, we began utilizing a new technology that allows updates, as well as any other relevant communications, to be distributed automatically via text and email.

To receive these communications, residents, patients, and their loved ones will need to ensure that the Center has updated contact information. We will also continue to post updates to our WE CARE Family Communication Plan to our website.

We look forward to the added capabilities this technology will offer in helping us provide trusted, quality care to our residents.


Our Patients’ Safety

Our Centers are exercising an abundance of caution and taking every measure possible to protect our patients. Our patients are always our highest priority.

We are following the guidance of state and local Departments of Health and The Centers for Disease Control and Prevention (CDC). As COVID-19 evolves, we are updating our plans as necessary. We continue to be guided by our mission to ensure the health and wellbeing of those in our care.


Virtual Visits

ands-of-affectionate-and-careful-daughter During this challenging time, we care that you stay connected with your loved one. Our Centers are equipped to allow you and your loved one to enjoy virtual visits. Virtual visits can be arranged by contacting our Centers directly.


A Heartfelt Message from Marvin Ostreicher, President


Our Health Care Heroes

Thank You to Our Health Care Heroes Our residents are at the heart of everything we do.

As the COVID-19 outbreak has evolved, our team of health care professionals – our heroes – have risen to the call to care. They have brought calm, comfort, and clinical excellence to our residents.

These heroes have been steadfast in implementing precautionary measures to protect our residents. They have also brought joy to this time of uncertainty by keeping families close through virtual visits, residents engaged, and hearts warmed through compassionate smiles.

COVID-19 has affected us all. But our health care heroes, whether by the bedsides of our residents, serving meals or sanitizing rooms, continue to show up every day and inspire us.

Thank you to all of our heroes whose presence lifts us all.

Marvin Ostreicher, President


Thank You to Our Families

Thank You to Our Families (2)

It’s always heartening to see people go above and beyond in their quest to help their patients. We are all challenged today as never before, living in uncertain times due to COVID-19 and the impact on our families.

We recognize the disruption of every aspect of each of our lives in ways we never imagined. Every day your family is impacted as our healthcare heroes go into battle to the call to care, yet still bringing calmness, comfort and clinical excellence to our residents.

Our healthcare heroes – your mother, father, son, daughter, aunt, uncle – shine light, lift spirits, inspire and bring strength to this time of uncertainty by making a difference in our residents’ lives and our lives at National. I am proud to be affiliated with you and your family and salute you for your sacrifice.

Thank you,

Marvin Ostreicher, President


State Resources


Media Inquiries

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