Our Patients are Our Priority
UPDATED: August 7, 2020
A Message to Our Heroes from Marvin Ostreicher, President
WE CARE Family Communication
As part of our ongoing efforts to provide residents and their families with peace of mind, particularly during the COVID-19 pandemic, we have developed the WE CARE Family Communication Plan. This plan outlines our efforts and commitment to providing valuable information and updates to families and loved ones.
To receive these communications, residents, patients, and their loved ones will need to ensure that the Center has updated contact information. We will also continue to post updates to our WE CARE Family Communication Plan to our website.
We look forward to the added capabilities this technology will offer in helping us provide trusted, quality care to our residents.
Our Patients’ Safety
Our Centers are exercising an abundance of caution and taking every measure possible to protect our patients. Our patients are always our highest priority.
We are following the guidance of state and local Departments of Health and The Centers for Disease Control and Prevention (CDC). As COVID-19 evolves, we are updating our plans as necessary. We continue to be guided by our mission to ensure the health and wellbeing of those in our care.
During this challenging time, we care that you stay connected with your loved one. While the comfort you bring cannot be shown in person, our Centers are equipped to allow you and your loved one to enjoy virtual visits. Virtual visits can be arranged by contacting our Centers directly.
Our Health Care Heroes
As the COVID-19 outbreak has evolved, our team of health care professionals – our heroes – have risen to the call to care. They have brought calm, comfort, and clinical excellence to our residents.
These heroes have been steadfast in implementing precautionary measures to protect our residents. They have also brought joy to this time of uncertainty by keeping families close through virtual visits, residents engaged, and hearts warmed through compassionate smiles.
COVID-19 has affected us all. But our health care heroes, whether by the bedsides of our residents, serving meals or sanitizing rooms, continue to show up every day and inspire us.
Thank you to all of our heroes whose presence lifts us all.
Marvin Ostreicher, President
Thank You to Our Families
It’s always heartening to see people go above and beyond in their quest to help their patients. We are all challenged today as never before, living in uncertain times due to COVID-19 and the impact on our families.
We recognize the disruption of every aspect of each of our lives in ways we never imagined. Every day your family is impacted as our healthcare heroes go into battle to the call to care, yet still bringing calmness, comfort and clinical excellence to our residents.
Our healthcare heroes – your mother, father, son, daughter, aunt, uncle – shine light, lift spirits, inspire and bring strength to this time of uncertainty by making a difference in our residents’ lives and our lives at National. I am proud to be affiliated with you and your family and salute you for your sacrifice.
Marvin Ostreicher, President
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