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COVID-19: The Safety of Our Residents, Patients and Employees are Our Top Priority


Preventing COVID-19 in Our Centers: The Care of Our Patients & Residents is Our Greatest Priority

To Our Residents and Family Members:

We know you may be concerned about the spread of COVID-19 (novel coronavirus) reported in the media and how it may impact us at our Centers. Ensuring our residents are cared for in a safe and healthy environment is our greatest priority. At this time, we do not have any cases of COVID-19 in any of our Centers.

To reduce the potential for the virus to enter our building, we are implementing a variety of steps recommended by The Centers for Disease Control and Prevention (CDC). However, we also need your help in battling COVID-19. Below are some examples of how you can help protect our residents and prevent the spread of COVID-19 in the community.

We request that you do not visit the center if you have any symptoms of respiratory illness. Those symptoms include cough, fever, sore throat, runny nose, and/or shortness of breath. We understand that connecting with family members is incredibly important, and there are a variety of other ways you might consider connecting with them. These may include telephone, email, text, or through Skype or Facebook.

If you have traveled outside the country in an area the CDC has identified with travel restrictions, such as China, Iran, Italy, Japan and South Korea, please do not visit for 14 days to protect our residents and staff.

Our Centers are following the recommendations of the CDC on prevention steps, including following strict handwashing procedures, and in many circumstances, wearing gowns and gloves when interacting with residents who are sick. We also are staying up-to-date with the CDC recommendations as they are updated.

Additionally, our Centers are in close contact with the local and state health department and are following their guidance. We are posting signs on our entryway doors, notifying visitors of the symptoms of COVID-19, and requesting that visitors do not enter the building if experiencing any symptoms of respiratory illness.

We will notify you if any resident or staff is diagnosed with COVID-19. Should you have any questions, please feel free to contact us.

For additional information, please visit the CDC information page.